devolutions remote desktop manager enterprise edition

Product support for software houses selling both to the general public and to businesses is a whole lot easier. Remote desktop systems not only make IT support work easier, but they also enable the centralization of help desks on a global scale.

Initial response time - 2 business daysĮxtended and Premium support plans are available to customers based on a minimum spend.Gone are the days when IT department technicians needed to visit each desktop computer in order to set it up, install new software, or fix a problem.You will receive 1 license key and that key will allow unlimited users at unlimited locations (as long as it’s 51 employees/users and up).Ĭustomers purchase licenses according to the number of IT Professionals that will use the software. The Platinum license grants you the right to use Remote Desktop Manager for more than 50 employees (51 users and up), across multiple sites (offices) worldwide.A location is a place of work – if you are at another address, you will need another license. Remote workers that are based in another office are NOT included in the license.

The Enterprise license grants you the right to use Remote Desktop Manager for up to 50 employees for a single site (location).There must be a valid license for each individual who will have access to the software (just like a “Named User License”). The User license is an individual license.If you choose not to renew, you will not have access to newer versions or technical support but you will still be able to work with the latest downloaded version you had during your maintenance period. The maintenance may be renewed for Perpetual Licenses on a 1 year or 3 year basis. It provides new versions and technical support for the duration of the Subscription/Maintenance period. Maintenance is included in the Subscription License and is available as an extra for Perpetual Licenses. Perpetual Licenses are available upon request and allow you to use the software perpetually (meaning that your license will never expire). Renewing a subscription license is required to keep on using the software/service. Subscription licenses are temporary and provide the right to use a particular licensed product until the end of the license agreement. Remote Desktop Manager is Licensed on a Subscription or Perpetual License basis. One software license is required per user.

Devolutions remote desktop manager enterprise edition